Job Description

Join Our Team at Ace Hardware Home Services!

Compensation Details:

$20.00 - $45.00 per hour + incentive bonus opportunity

Who We Are

Unique Indoor Comfort is now part of the Ace Hardware family! With over 100 years of trust, we’re not just offering jobs; we’re building careers. Here, you’ll find a supportive environment where your contributions are valued and rewarded. Join us in reshaping the future of home services by delivering exceptional service to your community!

What You’ll Do

• Deliver an exceptional customer experience through efficient service and effective communication.
• Diagnose, troubleshoot, and repair a variety of residential HVAC systems.
• Utilize specialized diagnostic tools to tackle airflow, fuel, refrigerant, and electrical challenges.
• Maintain truck inventory for flat-rate repairs.
• Educate customers on improving their home’s comfort, efficiency, and safety.
• Mentor and assist in the development of junior service technicians.

What You Need to Succeed

• 3+ years of HVAC service experience (REQUIRED)
• EPA Universal Certification
• Strong knowledge of HVAC best practices and building codes
• Proficient in all aspects of HVAC function
• Valid driver’s license with a clean record
• Able to pass a background and drug screening check (random testing may occur)

Physical Requirements

• Ability to work on HVAC units in various environments.
• Comfortable working in extreme temperatures.
• Capable of prolonged standing, kneeling, crawling, or climbing ladders.
• Must be able to lift up to 50 pounds.

Why Join Our Team?

At Ace, we live by our values: W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). These principles guide our commitment to our employees and the Ace brand.

We offer a vibrant culture and competitive benefits that evolve year after year, including:

• Up to $5,000 sign-on bonus for experienced candidates!
• Incentive/Commission/Bonus opportunities (based on role/grade level)
• 401(k) retirement savings plan with matching contributions, eligible on your first day!
• Comprehensive health coverage (medical, dental, vision, short-term and long-term disability) for you and your dependents.
• Warehouse Merchandise Discount!
• Paid time off & paid holidays (depending on role and month of hire)
• Career growth opportunities across various channels (Plumbing, Heating, Cooling, Electrical, Customer Service, and more).
• Investment in your development with classes and coaching beyond the typical annual review.
• Robust Employee Assistance Program for personal, legal, financial, childcare, and elder care support.

About Ace Hardware Home Services

Ace Hardware Home Services is the trusted provider of home preservation services, offering a wide range of residential maintenance and repair services, including plumbing, heating, cooling, electrical, handyman, and painting.

For nearly 100 years, Ace has been serving neighbors across America. We recognized the need for a reliable service provider for home repairs and launched Ace Hardware Home Services (AHHS). Our mission is to deliver the same level of helpful service and quality that you expect from Ace Hardware.

Equal Opportunity Employer

Ace Hardware Home Services is committed to promoting equal employment opportunities and values diversity. We believe in leveraging the skills and talents of all individuals for mutual benefit.

Disclaimer

The pay range for this position starts as listed in the job posting but may be higher based on education and experience. Compensation decisions consider various factors, including education, training, experience, work location, required travel, and market conditions.

This position description is intended to cover the essential job functions and may change according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Violations may result in criminal penalties and civil liability.

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