Job Description

Join Our Team as an HVAC Service Technician!

Compensation Details:

$20.00 - $30.00 per hour + Incentives/Spiffs

Exciting Opportunity Awaits!

Experienced HVAC Service Technicians - Now Offering a $2,500 Sign-On/Retention Bonus!

For over 100 years, Ace Hardware has been a trusted name in communities across America. With the launch of Ace Hardware Home Services, we are on a mission to bring our signature Helpful service right to your home. Our services span plumbing, heating, cooling, electrical, handyman tasks, and painting. Join us in our quest to be the best provider of home preservation services!

What You’ll Do

• Deliver exceptional service through efficient and accurate work, paired with effective communication.
• Diagnose, troubleshoot, and repair a variety of residential HVAC systems, including forced-air, steam, hot water, oil, high velocity, and ductless systems.
• Utilize specialized diagnostic tools to tackle airflow, fuel, refrigerant, and electrical challenges.
• Maintain an organized truck inventory to ensure all flat-rate repairs can be completed efficiently.
• Educate customers on enhancing the comfort, efficiency, and safety of their homes.
• Mentor and assist in the development of junior service technicians.
• Adhere to all administrative details and systems related to the service department.

What You Need to Succeed

• 3+ years of HVAC service experience preferred.
• EPA Universal Certification preferred.
• Strong knowledge of HVAC industry best practices and building codes.
• Proficient in all aspects of HVAC function.
• Must possess a valid driver’s license.

Why Join Us?

At Ace, we live by our values: W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). These values are not just words; they reflect our commitment to our employees and the Ace brand.

We offer a vibrant culture and competitive benefits that evolve year after year, including:

• Incentive/Commission/Bonus opportunities based on your role.
• 401(k) retirement savings plan with matching contributions from day one!
• Comprehensive health coverage (medical, dental, vision), plus company-paid short-term and long-term disability, and life insurance for you and your dependents.
• Warehouse merchandise discounts!
• Paid time off and holidays (depending on role and month of hire).
• Career growth opportunities across various channels (Plumbing, Heating, Cooling, Electrical, Customer Service, and more).
• Investment in your development with classes, facilitator-led courses, and a performance management approach that goes beyond the typical annual review.
• Robust Employee Assistance Program for personal, legal, financial, childcare, and elder care support.

* Benefits are provided in compliance with applicable plans and policies.

About Ace Hardware Home Services

Ace Hardware Home Services is your trusted partner for home preservation, offering a wide range of residential maintenance and repair services. With nearly a century of service, we recognized the need for a reliable service provider and launched Ace Hardware Home Services to deliver the same Helpful service you expect from Ace.

Equal Opportunity Employer

Ace Hardware Home Services is committed to promoting equal employment opportunities. We value diversity and leverage the skills and talents of all individuals to benefit both our employees and the organization.

Disclaimer

The pay range for this position starts as listed, but could be higher based on education and experience. Compensation decisions consider various factors, including education, training, experience, work location, and market conditions.

This position description is intended to cover the essential job functions and may change according to business needs.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.

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