Job Description

Springfield Technical Community College seeks applicants for a full-time position as a Medical Assistant IV (Nursing Assistant IV). The position entails both clerical and clinical responsibilities. The clerical responsibilities include: managing medical records, scheduling patient appointments, managing healthcare software applications, having students complete necessary documentation, communicating with outside medical offices, communicating with students and clinical faculty regarding medical records required for their particular program, processing confidential records including medical records and intake of criminal background checks. Working collaboratively with the college's health compliance team for seamless transfer of healthcare documents needed for student clearance to participate in clinical internships.

Clinical components of the position, while a provider is on campus, include: preparing patients for the clinician, gathering a medical history, performing medical testing within scope of practice, screening, administering injections/TB Plants, and providing health related presentations to groups on campus.

Professional communication, collaboration and teamwork are essential skills of this position. Teamwork is endemic to a system in which all employees are working for the good of a goal, who have a common aim, and who work together to achieve that aim.

SAMPLE OF DUTIES : Under the supervision of the Dean of the School of Health and Patient Simulation the Medical Assistant IV (Nursing Assistant IV) will demonstrate excellence in the following areas:

Clerical :

• Opening, closing, and staffing of Health and Wellness Center.


• Scheduling patient/client appointments, sending appointment reminders, follow-up on missed appointments


• Maintain intake of student records, including, but not limited to: immunization, vaccinations, physical exams, technical standards, CPR, N95 mask Fitting.


• Coordinate transfer of student health forms from colleges CRM to Image now for reporting and compliance purposes.


• Maintain medical records: receive records submitted in person, by mail and electronically, transfer of essential information to our electronic medical records (EMR), and retrieval of records from EMR/archives.


• Log all office encounters.


• Return all voicemails and email inquiries in a timely fashion.


• Regular correspondence with students, employees, and off-site facilities.


• Regular update of department website content.


• Compile statistical clinic information/reports.


• Utilize Business Objects for Colleague Health reporting.


• Ability to utilize MIIS for data entry of information.


• Manage student email notices: monthly bcc-reminders, daily responses and notices of records remaining.


• Manage healthcare software and scheduling software.


• Manage student and employee communication through various platforms, such as; Google Suite, and ChatNow.

Clinical :

Able to perform all job functions of the Healthcare Counselor position.
On campus patient/client intake, recording vital signs, initial evaluation, and basic emergency treatment.
Assist with medical screening/testing.
Maintain cleanliness of utility rooms, treatment areas, and common areas.
Coordination of student/clinical faculty health record requirements based on state/federal law, college policy, and externship site requirements.
Attend periodic relevant meetings and continuing medical education/training as directed.
Ensure the complete evacuation of clients/patients from campus clinic in case of fire or fire drills by leading, carrying and/or counting clients/patients.

REQUIREMENTS:

• High School Diploma Required, Associate's degree preferred.


• Registration as a Certified Medical Assistant (CMA) by the American Association of Medical Assistants, or a Registered Medical Assistant (RMA) certified by either the American Medical Technologists or the American Registry of Medical Assistants.


• CPR certification (American Heart Association BLS).


• Proficient in medical terminology and able to discuss medical care/documentation with students, employees, and other health care providers.


• Maintains confidentiality of records in accordance to HIPAA, FERPA, state law and college policies.


• Proficiency in electronic record keeping, scanning, e-mail, and patient/medical/ office communication.


• A strong working knowledge of common computer systems (Word, Excel, PPT, G-mail).


• Professional in demeanor and appearance, and in interacting with patients, students, and staff.


• A self-starter, motivated, organized, possess excellent communication skills, and prioritizes what the immediate clinic needs are at any given time.


• Able to maintain a smooth flow of patients through the clinic.


• Ability to relate to a diverse population, to establish rapport and deal tactfully with persons from varied backgrounds.


• Ability to gather information through observing and questioning individuals.


• Ability to interact with people who are under physical and/or emotional stress.


• Ability to work in a team setting and in group situations.


• Ability to maintain accurate records.


• Experience in reviewing and interpreting medical records, Ability to gather information by examining records and documents.


• Ability to understand, apply and explain the laws, rules, regulations, procedures, guidelines and policies governing assigned unit activities.


• Initial and continued employment dependent upon meeting CORI/SORI and medical requirements.

EQUIVALENCY STATEMENT:

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

ADDITIONAL INFORMATION:

Salary: $2,028.38 Bi-Weekly/Annually $52,737.88 (Grade 15, Step 1) 
Benefits: Yes, Full-Time Position, 37.5 hours per week 
Union: AFSCME
Grant Funded: No
Closing Date: Open Until Filled 

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.

INFORMATION AWARENESS SECURITY TRAINING:

Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

APPLICATION INSTRUCTIONS:

All available positions are located at: which applicants must apply online by submitting a cover letter**, resume and three (3) professional references.

**Cover letter must demonstrate how your education and experience qualifies you for this position.

PRE-EMPLOYMENT DETAILS:

STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.

POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY:

Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at kcsenie@stcc.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

EQUAL OPPORTUNITY STATEMENT:

STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.

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Salary/Compensation: $52,738 per year

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